Clearing your ARDI Cache

Clearing your ARDI Cache

How do I clear my ARDI-VE Cache?

ARDI-VE maintains a cache of the content on your server - it keeps copies of your 3D models and textures on your local machine so you don't need to download them when you connect, saving a significant amount of time.

Although ARDI checks the integrity of these cache files during connection, there is still a small chance that some sort of damage might occur that would corrupt your cached files. In which case you'd need to clear the cache.

Normally, you would only do this if specifically requested by support, or if you are critically low on hard drive space and would like to clear out the case of some of your infrequently used ARDI sites.

First, open your cache folder (see instructions below), then delete the folder that has the same name as your server. There may be an additional number at the end of the name (For example, if you were connected to ardi1.mycompany.com, you would delete the foloder ardi1_mycompany_com_80)

Finding the Cache Directory - Windows

Your cache files live in your Application Data folder.
  1. Copy the bold text (select it with the mouse and hit CTRL+C) - %USERPROFILE%\AppData\LocalLow\Optrix\ARDI VE
  2. Open the Start Menu and paste (CTRL+V), then hit Enter/Return
  3. This will open the folder where your log file and cache directories reside.

Finding the Cache Directory - Linux

Your cache folders can be found at $XDG_CONFIG_HOME/unity3d/Optrix/ARDI VE/ - this normally translates into ~/.config/unity3d/Optrix/ARDI VE/

Finding the Cache Directory - MacOS

Your cache folders can be found at ~/Library/Logs/Optrix/ARDI VE/

Finding the Cache Directory - Android

Your cache folders can be found at android\data\com.yourorg.yourappname\files\



    • Related Articles

    • Finding your ARDI-VE Log Files

      How do I find my Log File for ARDI-VE? Every ARDI database and every PC is a little different - a unique mix of assets, hardware, software and security.  This means that every now and then, something doesn't work as expected. When this happens, ...
    • Starting ARDI-VE in Windowed Mode

      You don't always want to have your ARDI application take up the full screen. Although it looks amazing running full-screen on a second monitor, some times you just can't do it - you need ARDI-VE to fit neatly in a window. There are two ways you can ...
    • 'Jumbled Models' on Longwall Mine ARDI Servers

      In certain cases you might use ARDI-VE connect to a longwall-mine ARDI server and find that all of your 3D models are distorted and squashed together in a pile. In most cases, this is due to a loss of communication with the INS server. We have found ...
    • Is there a Docker/container version of ARDI?

      Unfortunately, ARDI is not currently available in a Dockerised form. This is for several reasons: Docker containers are designed to run one service at a time. ARDI requires an absolute minimum of three, but dynamically changes to have many more as ...
    • Resolving Issues with Incorrect Sensor Data

      Incorrect sensor data is quite easy to ignore in traditional systems (such as your 2D HMI), but it can be very glaring when you have a 3D visualisation.  If you've got valid but incorrect data coming from a sensor (ie. the sensor is still active, but ...